They take really great care of the families
If I could give a negative star I WOULD. The lack of empathy was unbelievable. Mr. Cooley was the most unprofessional business owner I have ever met. Granted there were things among the family such as controversy but his ONE AND ONLY job was to remain neutral and provide the family with excellent customer service. The establishment smells like wet dogs. It needs to be throughly cleaned out. No need to go in depth but all I can say is that instead of him having empathy he continued to try to down play the family and NOT correct the issue. It took for 5 people to try to communicate with him to get the job done. All of which were very respectful to him and his establishment. He then light a cigarette IN FRONT of the family and walked the parking lot disrespecting the family to the person on the phone. He was ignorant, irrational and unprofessional to say the least.
My God children's mother passed without insurance and they had very little money. I am so impressed with this place as they have worked really hard with work with us to make payments affordable. Felt really Blessed walking out of Cooley
The staff has always been a blessing when I needed their help the most.. and I beg to differ to anyone that says they are not the best over 20 years of excellence they have served me and my loved ones they are the best
Warm,Friendly, Professional and Attentive Staff.
Jesse E Cooley Jr Funeral Services Inc is a US Funeral Home based in Stockton, California. Jesse E Cooley Jr Funeral Services Inc is located at 640 N California St, Stockton, CA 95202, USA.
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