Horrible customer service! The representatives never want to help me when I come in with issues. I love BOW but I never go to that branch for my banking needs. Every other branch is so pleasant and helpful!
very difficult on-line banking - had to call help center twice, each time for over an hour and it still wouldn't work. Over draft fee is $35. and you get charged another $35. for every four days its a negative balance. Came back from vacation and discovered over $100. in fees due to a $7.00 Uber charge that took me over my balance. Gave up and went back to my credit union.
On the corner
Bank Of The West is a US Bank based in Stockton, California. Bank Of The West is located at 3255 W March Ln #100, Stockton, CA 95219, USA.
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